We at 247 are realistic, understanding but fair. We understand the difference between can’t pay and won’t pay. A difference between a good tenant who needs help in bad times and a bad tenant who ignore the help offered.
We have to look at every case individually on its own merit. We have to assess and investigate the leading up to the arrears and habit or some cases accident that created the arrears. Once we understand the debt and current situation we can assist in payment plans and setting up, managing and getting tenants back on track.
Eviction is a final no option choice for most landlords and to be frank the revenge landlord eviction I think is a rare and has been blown up not that it does not happen. We need to look at affordability rather than revenge.
Many landlords, more who purchased in 2005-8 at the moment are not making money (profit) from the letting, and have to substitute from their own income any repairs and god forbid they ended up with a bad tenant who stopped paying they would not only substitute from their own income the mortgage and the maintenance. This regardless of how the tenant may have caused the issues or may have chosen not to help matters. Then on top of that, the eviction cost which can tally into the thousands.
Taking all these factors and many more, so many more that one could write a book about social housing. There are good and bad in both landlord and tenant and if both parties are not managed correctly, someone ends up stressed, broke or worse even dead.
I've seen so many good landlords ruined by bad tenants because of the judgments the landlords made. Making crazy stupid impulsive decisions just so the tenant doesn't get the so called upper hand. Dumb crazy decisions on repairs denied as the tenant made a demand. “Who does he think he is demanding a new gate on my house” hmm he lives there it’s the tenant cleaning the dog poo from next doors dog, it’s the tenant wanting his toddler safe from going on the street. Crazy that landlord said no to that and that tenant. That tenant then left at the end of his tenancy as the landlord never did repairs. As humans we only ever remember the bad,……. But he really didn’t leave as we stopped it, we managed the situation, 247 looked at the gate and established a hinge was broke, 247 fixed the hinge and explained we would talk to the landlord on his behalf. 247 explained to the landlord that the gate has been repaired and that the tenant reported it promptly and has been cleaning up after the dogs and that the tenant has been keeping her daughter inside so as not to get on the street and that next time he’s passing if he could take a look at the gate it would be a great help. 2 days later the landlords had a look, met the family and had a brew. 3 days later the gate was replaced. Certainly with a much nicer one than 247 would have been replacing it with.
Again its about the management that takes place. Its not about How nice a landlord is or how right a tenant may be but how its communicated between them. Many times we are being screamed at from both sides but we manage the issue and ensure both partied are kept within the law and within reasonable actions.
247 have grown from strength managing over 1200 homes in Yorkshire and London, 99% of our landlords have NEVER left our services since we started business. We are the only agent that works for the tenants just as much as the landlords. And with thousands of tenancies under our belt there is pretty much we have not seen.
We MANAGE all kinds of portfolios from the small studio to the large estates. From £50pw to £3kpw there is nothing we don’t manage or sell. If you have one let or hundreds of lets we can take them all on in hours not weeks. No portfolio is too small or too big.
247 have hit the UK by storm. Nobody does it better!
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