Maintenance of rented properties can be a nightmare for Landlords and Agents alike. We always try to streamline the process and give both Landlords and Tenants alike as much information as we can. To this end we have partnered with Welch Estates, a specialist maintenance and property repair company based in Doncaster who now take care of all our maintenance and property renovation needs.
The best thing for our clients is that Welch Estates utilise their online repair and maintenance system which is a web based control panel. Tenants, Landlords and Agents can log in and see where their repair is progressing.
Welch Estates themselves state:
"The system makes reporting repairs easy for both agents and tenants. Receive simple and accurate reports through a picture-based system, with translation into English from over 40 languages.
No more lengthy, confusing phone calls. Tenants can report repairs 24 hours a day, 7 days a week using their PC, mobile, or tablet. With Fixflo, they can easily report their issues or receive online guidance to solve problems themselves saving time for everyone involved."
We hope both our tenants and landlords will benefit from this advance system. Their handout can be downloaded here.
To see the system click the graphic below:
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