Tenants

Welcome to Our Tenant Support Hub – Because You Matter

At 247 Property Services, we understand that a successful tenancy is built on mutual respect, clear communication, and outstanding service. Whether you’re renting your first home or have been with us for years, we are committed to ensuring that you feel supported, valued, and secure throughout your tenancy.

Too often, tenants are overlooked in the lettings process, but we believe you are just as important as property owners. Renting should be simple, stress-free, and fair for everyone, which is why we provide a range of helpful tools and dedicated support to make your experience smooth and hassle-free.

We have spent over 18 years refining our services to ensure that everything we do is tenant-focused, making communication easier, protecting your rights, and ensuring that your home is well-maintained and safe.

Below, you will find links to key tenant services, designed to give you fast, reliable, and transparent access to the help you need.

🏡 Tenant Support & Services

🔹 Existing Tenant Enquiries
We want to make sure your questions and concerns are handled quickly and effectively. By submitting your enquiry through our Existing Tenants form, we ensure that it reaches the right person the first time. Each request creates a trackable ticket, which remains open until your enquiry is fully resolved—nothing gets lost, nothing gets ignored. This is also the best place to update your contact details to avoid miscommunications.

🔹 Quality Shared Housing – 247 Rooms
If you’re looking for a comfortable and well-maintained room to rent in Doncaster, our 247Rooms platform offers high-quality, all-inclusive shared housing options in safe and convenient locations. These homes are designed for those seeking affordable, hassle-free accommodation.

🔹 Find Your Next Home – Register with Us
Want to be the first to know when a property matching your needs becomes available? By completing our Tenant Registration, you will receive instant notifications via text and email as soon as a suitable home becomes available. This ensures you never miss out on the perfect property.

🔹 Report a Maintenance Issue – 24/7 Support
Your home is your sanctuary, and keeping it in top condition is our priority. If you encounter a maintenance issue, you can report it 24/7, 365 days a year via our Report a Maintenance Issue tool.

• Your report creates a secure and trackable ticket, ensuring the issue is logged and addressed efficiently.
• The system allows our repair teams to prepare by knowing exactly what parts and tools they need before attending, speeding up repairs.
• As per your tenancy agreement, this is the only official way to report maintenance issues, protecting you from liability for any unreported damages.

🔹 Giving Notice – A Hassle-Free Process
If the time comes for you to move on, we want to make sure your transition is smooth. Our Give Notice Online form simplifies the process, ensuring that you submit your notice correctly and in compliance with your tenancy agreement.

• Key reminder: Your notice must be submitted before your next rent due date and must be at least one full month in advance.
• If you have any questions, our friendly team is happy to guide you through the process.

💙 Our Commitment to You

At 247 Property Services, we don’t just provide homes—we provide care, support, and a commitment to making your renting experience as positive as possible.
✅ Fair & Transparent Communication – No hidden surprises, just honest support.
✅ Fast & Efficient Maintenance – Ensuring your home remains safe and comfortable.
✅ Equal Respect for Tenants & Landlords – Because great tenancies are built on fairness.

If you need any assistance, we are always here for you. Our team is dedicated to listening, resolving, and ensuring you feel at home. Thank you for being a valued tenant, and we look forward to continuing to support you.

📞 Need help? Contact our team today.